Meaghan Smith | UX Design Portfolio

meaghan smith

My Portfolio

meaghan smith

My Portfolio

accessibility
prototyping
responsive web design
saas
ux design
user centered design
research

accessibility
prototyping
responsive web design
saas
ux design
user centered design
research

work

Sentiment Sensor - Usersnap

May 2025

AI Design

Product Design

Fast Track Onboarding - Usersnap

March 2025

Product Design

User Flow

Marketing Assets - Usersnap

2025

Visual Design

Branding

Sentiment Sensor - Usersnap

May 2025

AI Design

Product Design

Marketing Assets - Usersnap

2025

Visual Design

Branding

Fast Track Onboarding - Usersnap

March 2025

Product Design

User Flow

Sentiment Sensor - Usersnap

May 2025

AI Design

Product Design

Marketing Assets - Usersnap

2025

Visual Design

Branding

Fast Track Onboarding - Usersnap

March 2025

Product Design

User Flow

about

My first semester at Rutgers, I worked as an Accessibility and Assistive Tech Specialist (2016)...

I formatted course materials for low-vision students.

This work uncovered for me the power of designing with diverse users in mind—and initiated my passion for user experience.

After graduating with a degree in Business Analytics and IT during the pandemic (2020)...

I became a solutions engineer at two SaaS companies; one focused on Drupal web hosting, the other on session replay analytics.

There, I learned how to translate complex data and business goals into solutions while collaborating with enterprise teams across product, engineering, sales and marketing.

Curiosity (and late-night design tinkering) led me to earn my UX Design Certificate (2023)...

I completed a seven-module program focused on persona development, sketching, wireframes, low and high-fidelity prototyping, user research, interaction design, and design principles.

Then I started designing and developing websites for small businesses—combining creativity, accessibility, and technical depth.

Now, as the lead designer at Usersnap... (2024- present)

I deliver high-impact projects that make our feedback tool more engaging and effective in a rapidly evolving, AI-driven market.

I also continue to sharpen my design skills and creativity through projects with Aspire Marketing Design and private clients.

Motivated by the same goal that started it all: To design experiences that make technology feel human.

resume

Download Resume PDF

Usersnap UX/UI Designer

Designed and launched AI-driven analytics and sentiment insight features, enabling users to uncover key feedback trends and insights faster.
Audited and redesigned a new onboarding flow and interface, tripling project creation and doubling activation rates through improved UX and clear visual hierarchy.
Collaborated with engineering, go-to-market, and product teams as lead designer to define MVP requirements, iterate on prototypes, conduct user interviews, and deliver implementation-ready specs across 20+ initiatives.

Designed and launched AI-driven analytics and sentiment insight features, enabling users to uncover key feedback trends and insights faster.
Audited and redesigned a new onboarding flow and interface, tripling project creation and doubling activation rates through improved UX and clear visual hierarchy.
Collaborated with engineering, go-to-market, and product teams as lead designer to define MVP requirements, iterate on prototypes, conduct user interviews, and deliver implementation-ready specs across 20+ initiatives.

Aspire Marketing Design UX Designer & Developer

Led end-to-end design and development for small business clients, creating responsive, accessible web experiences aligned with their missions.
Built and maintained responsive sites with e-commerce integration, third-party tools, DNS configurations, SEO optimization, and performance improvements (up to 93% faster load times).
Managed discovery, wireframing, prototyping, user testing, and visual design from concept to delivery.

Led end-to-end design and development for small business clients, creating responsive, accessible web experiences aligned with their missions.
Built and maintained responsive sites with e-commerce integration, third-party tools, DNS configurations, SEO optimization, and performance improvements (up to 93% faster load times).
Managed discovery, wireframing, prototyping, user testing, and visual design from concept to delivery.

Quantum Metric Solutions Engineer

Advised enterprise clients on product decisions after uncovering user experience pain points through quantitative data and session replays in the Quantum Metric analytics platform.
Mapped technical and business requirements to customer use cases, showcasing the value of the analytics platform through tailored discovery calls, POCs, engaging user journey-led demos, and well-crafted case studies.
Supervised account configuration and guided 10+ stakeholders through onboarding of the QM platform.

Advised enterprise clients on product decisions after uncovering user experience pain points through quantitative data and session replays in the Quantum Metric analytics platform.
Mapped technical and business requirements to customer use cases, showcasing the value of the analytics platform through tailored discovery calls, POCs, engaging user journey-led demos, and well-crafted case studies.
Supervised account configuration and guided 10+ stakeholders through onboarding of the QM platform.

Acquia Solutions Engineer

Created storytelling-driven demos that improved product adoption and understanding of Saas tools.
Coordinated with executive, sales, engineering, marketing, and product teams to execute technical projects for B2B and B2C organizations, including those in the financial industry.
Fielded technical questions and led webinars on enterprise software web hosting, WAFs, CMS, and marketing automation tools to build strong relationships with current and prospective customers.
Visually designed 50 interactive user journeys, assets, and self-guided tours of products to enable and onboard stakeholders.

Created storytelling-driven demos that improved product adoption and understanding of Saas tools.
Coordinated with executive, sales, engineering, marketing, and product teams to execute technical projects for B2B and B2C organizations, including those in the financial industry.
Fielded technical questions and led webinars on enterprise software web hosting, WAFs, CMS, and marketing automation tools to build strong relationships with current and prospective customers.
Visually designed 50 interactive user journeys, assets, and self-guided tours of products to enable and onboard stakeholders.

Rutgers University Accessibility Assistant

Designed instructional guides to train 8 newly hired assistants on formatting files for accessibility, assistive technology, and RADR processes in a consistent way.
Converted course materials to meet WCAG accessibility standards for assistive tech (ie, screenreaders).
Created alternative text for complex visual content to ensure usability for low-vision students.

Designed instructional guides to train 8 newly hired assistants on formatting files for accessibility, assistive technology, and RADR processes in a consistent way.
Converted course materials to meet WCAG accessibility standards for assistive tech (ie, screenreaders).
Created alternative text for complex visual content to ensure usability for low-vision students.

J.P. Morgan Chase UX & Accessibility Intern

Conducted QA/ usability testing for the internal employee platform to comply with WCAG 2.0 & ADA.
Developed standardized templates for defect documentation and remediation recommendations.

Conducted QA/ usability testing for the internal employee platform to comply with WCAG 2.0 & ADA.
Developed standardized templates for defect documentation and remediation recommendations.

let’s connect

I'm available via LinkedIn or Email for questions or conversation.